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Data Centre Administrator (2174)
- Sectors
- Information Technology
- Location
- South East/Southern-Hampshire
- Salary
- £20-£25K Negotiable
- Description
- We are a worldwide hosting company running 20,000+ servers for our 10,000+ clients.
Due to our continued growth we are currently recruiting a Data Centre Administrator.
Data Centre Operative Job Function:
GENERAL SUMMARY:
The Data Centre Administrator interacts with our Managed Hosting customers to physically support and monitor systems. This includes research from online resources, books and product documentation, other employees within the support organization, and the product engineer.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
:- Configure, install, and support Managed servers.
:- Configure, install, and maintain dedicated network components.
:- Monitor all servers to ensure they are not experiencing hardware issues.
:- Keep the data centre organized and efficient.
:- Troubleshoot physical problems and address issues within the facility.
:- Install and upgrade servers within the data centre, including server additions and server removals.
:- Work on trouble tickets.
:- Loads OS on dedicated servers.
:- Troubleshoot problems on Managed servers.
:- Troubleshoot problems with initial installation, connectivity, and Monitor problems.
:- Troubleshoot problems with customer servers, which require more than “remote hands” support.
:- Installation and maintenance of operating systems on workstations and servers.
:- Installation and maintenance of Production software on both workstations and servers.
:- Installation and maintenance of networking subsystems.
:- Problem diagnosis and resolution.
:- Monitoring system performance along with tuning and capacity planning.
:- Monitoring: In-depth analysis and response. Include INMON traffic flow analysis, etc.
:- Network: Troubleshooting including switch port analysis, firewall analysis.
:- Provisioning: Non-standard builds including legacy products, post-install addition of special packages not part of standard provisioning – requires more intimate knowledge of our builds.
:- Provisioning: Basic knowledge of cluster and SAN provisioning, able to provision these.
:- Hardware: Advanced troubleshooting. Requires in-depth knowledge of all hardware in our standard builds, particularly RAID configuration and troubleshooting.
:- Miscellaneous: Able to implement server rebuild techniques including data recovery tools provided.
MINIMUM QUALIFICATIONS:
:- Excellent organization and follow-up skills
:- Excellent customer relation and communication skills
:- Ability to manage multiple activities/projects.
:- Ability to troubleshoot complex problems as it relates to hardware components.
:- Solid understanding of server/pc hardware.
:- Able to configure Windows and Red Hat Linux Enterprise O/S.
:- Working knowledge of Red Hat Linux and Windows operating systems.
:- Working knowledge of common TCP/IP protocols such as telnet, ssh, ftp, smtp.
:- Hands on experience configuring static routers and using the “show” commands to determine where IP packets are sent on the LAN.