The significance of employee engagement initiatives across the private and public sectors is reinforced by a new report for the Chartered Institute of Personnel and Development (CIPD) by Kingston University.
Drawing from eight case study organisations, the report confirms that engaged employees: perform better; are more innovative than others; are more likely to want to stay with their employer; enjoy greater levels of personal well-being; perceive their workload to be more sustainable than others.
The report, written by an Employee Engagement Consortium research team based at Kingston University’s Business School, also confirms that employee voice – opportunities for employees to get involved in discussion about work-related matters and communicate their opinion about aspects of their job – is a strong driver of engagement.
IPD Public Policy Adviser Mike Emmott said: "Public sector employees in the case studies show higher levels of social and intellectual engagement than those in the private sector. This is good news since it suggests that many government departments, local authorities and NHS trusts are consulting across departmental boundaries to generate ideas and help produce strategic responses to the major issues they face. Search for administrative jobs
Dr Kerstin Alfes of Kingston University Business School, the project’s lead researcher, said: "Our research has clearly demonstrated the positive impact of employee engagement on both an organisation’s success and on an individual’s well-being. This is particularly important in a recession; engagement means that staff are willing to go the extra mile to get things done and if an organisation is struggling that could make the difference between whether or not they survive."