Are you ready to join one of Yorkshire's most successful family run automotive firms? We now have some exciting opportunities for dedicated Customer Relations Executives to join our successful customer contact centre based at Toyota in Doncaster.
Customer Relations Executive
Doncaster, South Yorkshire
Hours of work – Full or Part Time (Rota)
Salary £8.91 per hour
// Great customer Service Skills // Great communicator // Confident // Friendly // Good listener // Team player
Who we are:
Founded in 1999 we are a family owned and run dealership with sites in Rotherham, Barnsley, Doncaster, Sheffield. Worksop and York.
We're proud to represent Toyota, Kia, Mazda . We are a company that is constantly looking to expand and that means taking on the best, most talented local people.
Whether it's our Barnsley, Doncaster, Rotherham or Sheffield site, our staff are among the friendliest and most focused in the area. Although positions are often quite limited, we always welcome applications from dynamic, enthusiastic people looking to become part of our family. If you think this sounds like you, feel free to apply.
The Customer Relations Opportunity:
You’ll be working as part of a close knit team where the role will involve handling both inbound and outbound contact calls with the key aim of creating added after sales bookings. You’ll provide customers with a high quality service and advice for their car servicing and repair needs, whilst meeting both company and manufacturer standards.
It will furthermore involve the sale of value added items such as service plans and extended warranties.
+ You will be a friendly, outgoing person with a dedication to complete customer satisfaction.
+ You'll enjoy working in a team and target focused environment.
+ Excellent phone handling and computer skills are essential.
+ You will be an excellent planner and have the ability to prioritise tasks to ensure that customer service standards are always met.
+ You will have excellent communication skills and be able to organise and prioritise your time effectively.
+ Most importantly, you will have the desire to succeed both individually and as part of a winning team.
+ Working to meet customer needs, you will be flexible with both start and finish times and will be able to fit with a team rota.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.