Are you ready to become our next Account Manager? Do you have Account Handling experience in the advertising, design or marketing agency world? If so, we'd love to chat about how we can work together and how we can help you succeed.
Digital Account Manager – Email Marketing & CRM Specialists
London / Remote
£28,000 – £32,000
Plus great benefits
Who we are
We are creative studio for email & CRM; born out of a passion for email and the idea that it can achieve great results as a channel in its own right. In joining us, you won’t only be making a great life choice, you’ll become a part of a mission; to make awesome email and content.
Brands who have joined us include PizzaExpress, Global Radio, Airbnb, Treatwell and Nespresso.
The Account Manager Role:
We need an Account Manager with the ability to manage fast pace, large projects for one of our key accounts. Making sure projects are delivered on time and within budget. Working within our family feel team to make sure every project is better than the last. A successful Account Manager will be great at judging team member’s daily task queues and ensuring the agreed deliverables get to the client on time and in line with the brief.
If you are good at problem solving, understanding creative and technical briefs and have at least 1.5 – 3 years work experience in the digital marketing and/or CRM space, then you’ll be a fitting candidate.
What we’re looking for:
+ Able to multitask in a fast paced environment
+ Have a passion to build professional client relationships
+ Have experience in advertising, design or marketing agencies
+ Have a persuasive and confident approach to creative projects
+ Have excellent written and oral communication skills
+ Have a team player attitude
+ Have a keen attention to detail on creative and HTML deliverables
+ Understanding of managing projects and delivering in budget
+ Understand creative processes and techniques
+ Are willing to learn about the latest trends and develop ideas
+ HTML is a bonus
+ Use of an ESP and CRM tools a bonus
What we ask:
+ Be eligible to work in the UK. Live within a commutable distance to London
+ Day-to-day management of clients’ strategic, creative and development projects
+ Daily communication and liaising with clients through email and conference calls and meetings
+ Take clients brief and translate that information into project plans
+ Ensure project deliveries are meeting the brief and to a high standard
+ Organise client feedback and ensure amends are being met
+ Completing projects to a specific schedule and within an agreed budget
+ Book in regular client meetings and come up with fresh and innovative ideas for client reviews
+ Get the right people to the meeting and follow up with clear actions and timings
+ Manage priorities, workflow and be highly organised overall
+ Be passionate about email and spread this to the team and clients alike
What we’ll do for you:
+ 26 Days Paid holidays
+ Due to Covid-19 we are all working from home! With flexible start and lunch times to help.
+ Beers, team lunches and nights out
+ Chance to join our online agency Yoga club
+ Opportunity to build your profile in the industry
+ Work with brands that fit your style
+ Agency culture is important – you’ll be working in a family-feel team environment
+ Provide you with an Apple MacBook Pro and anything else you may need
+ Access to a yearly training budget to spend on developing your role in the agency
What we’re about:
We’re an agency where clients and people stick around. We love what we do and we want our team to grow and be the best they can be. Our clients are broad and everyone is treated the same. Big ideas turn into big plans and are implemented seamlessly with our senior team of planners, designers and developers. We specialise in CRM with a strong emphasis on mobile UX design for email and push communications. We are currently working remotely due to Covid-19 restrictions, but hope to be back in a studio next year.
Your Experience / Background / Previous Roles May Include:
Digital Marketing Account Executive, Marketing Account Manager, Digital Marketing, Online Marketing, Agency-Side, Marketing Project Delivery, Marketing Campaign Manager, Digital Marketing Account Manager, Digital Account Executive.
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.