This is an exciting opportunity for a dedicated candidate to join Europe’s largest Vehicle Logistics & Remarketing Company. You may have heard of our consumer brands Webuyanycar and Cinch.
We are looking for an attentive person who demonstrates passion, enthusiasm and energy to drive the performance of the Operations department and promote a culture of consistently delivering customer and commercial excellence and organisational efficiency.
Driver Logistics Coordinator
Plus Company Benefits Package
Reporting to: Operations Manager
Who are we:
With a head office based centrally in Birmingham, we are the leading provider of vehicle inspection, collection & delivery services within the automotive supply chain on a nationwide basis. Typically operating at end of vehicle contract we inspect & collect in excess of 600,000 vehicles per annum making us the largest provider of these services within the sector with further growth planned.
This is an exciting opportunity to join the business, a fast paced company that really values your skills and hard work.
The Driver Coordinator role:
We are looking for a person who demonstrates passion, enthusiasm and energy to drive the performance of the Operations department to promote a culture of consistently delivering customer and commercial excellence and organisational efficiency.
+ Book work to the drivers throughout the day
+ Search for extra drivers who are available
+ Coordinate breakdowns
+ Liaise with recruitment to ensure driver coverage is at optimum levels and to discuss recruitment requirements
+ Ensure Customer Service department are informed of any problems, delays or failures
+ Liaise with administration department to resolve driver paperwork queries
+ Provide out of hour’s emergency cover on a rota basis
+ Provide meetings with drivers on a regular basis
+ Deal with complaints from drivers
+ Ensure all work on the system is planned and allocated
+ Such other duties as may reasonably be requested
+ Contact Centre experience
+ Excellent customer Service
+ Excellent interpersonal skills
+ Excellent coordination and organisational skills
Interested? Apply here for a fast-track path to the Hiring Manager
Your Background / Previous Roles May Include:
Customer Service, Administration, Coordinator, Front of House, Contact Centre, Client Support, Customer Support, Logistics, Distribution, Transport, Scheduling, Delivery, Automotive Service, Driver Allocator.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.