eCommerce Project Delivery Manager – Toyota. Hybrid. Ref: 16486

£50,000 + Bonus Plus Car & Full Benefits Package

** We are offering a career-enhancing opportunity for an ambitious eCommerce-focussed candidate to build the best digital experiences for our customers **

How we purchase cars is changing and as the world’s no.1 automotive brand we are at the forefront of this new consumer buying journey. And with over 2 million web visits per month we are also the UK's most visited motoring brand.

This exciting role is for anyone who has experience in eCommerce systems development / project management / digital / eCom transformation. You might already be a Manager with strong automotive experience working in a similar role or an eCommerce manager looking for the next step in your career.

Whatever your job title, you’ll be a fantastic delivery focused and agile manager looking to join a fast paced and innovative global organisation.

If this sparks your interest, then please read on!

Role Info:

eCommerce Project Delivery Manager (Omnichannel Systems Development Manager)
Hybrid Working / Epsom UK HQ Twice a Week
£50,000 + Bonus
Plus Benefits including company vehicle , 25 days holiday, £50 voucher on your birthday, discounted gym membership + More inc Team and Innovation Away Days.
Hours: Monday to Friday 09:00 – 17:30
Free onsite parking

Pedigree:

No.1 Global vehicle brand
Cutting edge technological heritage – Home to Self-Charging Hybrid technology
Sunday Times Top 100 Companies to Work for in the UK

Our Story:

Founded in 1937 Toyota is the largest automobile manufacturer in the world, producing around 10 million vehicles per year. The brand produces some of the most recognised and trusted models in the world and also has a long and successful history in the motorsport arena. The company also serves the luxury market via its brand Lexus, which you will also have the pleasure of working on.

The eCommerce Project Delivery Manager Role:

Delivering an Omnichannel experience for our customers is vital to ensuring that we provide as many Omnichannel digital touchpoints developments as possible to support their buying journey. The key area of which is eCommerce. This exciting and complex channel requires an excellent project manager to support the successful transformation of business processes and systems to support the continued acceleration of our customer centric eCommerce solution while closely working with Toyota Motor Europe on implementation and delivery.

As an accomplished Project Manager / Digital Change Facilitator you will lead this exciting and complex project – overseeing the successful transformation of both business processes (TGB, One Toyota entities, Retailers, 3rd Parties) and systems to support the continued acceleration of this customer-friendly eCommerce solution.

Key Responsibilities Include:

+ Management, development and delivery of the Online Retail (OR) sales channel for both Toyota and Lexus– includes new cars, used cars and for both Toyota and Lexus for all products and services.
+ Delivery of an exceptional customer experience for the increasing number of customers that choose to purchase a car (and other value chain products) online including identifying opportunities for continuous improvement and innovation to drive performance and customer engagement.
+ Development of the future phases of the ‘Buy Online channel’ and creation of a comprehensive roadmap for future development – including Value Chain opportunities, additional finance products and loyalty programmes.
+ Primary contact for the TME online retail team to maximise their schedule of developments locally and to ensure that their future strategy fully supports our eCommerce channel.
Identify, scope, design, develop and deliver additional eCommerce channel developments in future.

About You:

Essential:

+ Extensive project and change management experience
+ Knowledge of complicated internal systems, processes and programmes
+ Strong stakeholder management skills
+ Robust organisational skills
+ Effective and pragmatic approach to prioritisation
+ Excellent communication and articulation skills
+ Customer centric approach

Desirable:

+ eCommerce experience / awareness
+ Experience or knowledge of the Centre Network and their business model

Sounds like a good fit? Apply here for a fast-track path to the Hiring Team

Your Experience / Background / Previous Roles May Include:
Digital Transformation, eCommerce Programme Manager, eCommerce Manager, eCommerce Consulting, Change Manager, Business Solutions Project Manager.

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