IT Support Engineer Ref: 14528

£18,000 - £24,000

A great opportunity for an enthusiastic person who is interested in and knowledgeable about technology both hardware and software. Someone who is proactive and capable of working both independently and as part of team. Ideally you already have some experience (apprenticeship or work experience) in the IT industry with Microsoft products and are looking for the next step along their journey.

Role Info:

IT Support Engineer – ISO Accredited MSP – Microsoft / Windows Technology
£18,000 – £24,000

Our Company:

We provide IT & Security Managed Services to SMEs (primarily based in Central London/South). We have a big focus on Security as we have just been issued our ISO27001 accreditation. We ensure best practice is adopted at all times and we always advise our clients with security in mind. We do not cut corners and ensure every customer has a good baseline of security.


We will have an office based in Hook. There will be site visits required to surrounding areas & London (travel expenses paid). You will need to hold a full UK driving licence & have a car (mileage will be paid for site visits from the Office location).

About you:

You will need to have a proactive and positive can do attitude. We always strive to go above and beyond for our Customers to ensure a positive experience is always received. An excellent telephone and face to face manner is required with solid customer service and service delivery experience.

Experience: You must have been working in a multi-tenant environment and have the ability to handle multiple Incidents. You will need to have a security focused mind and ensure that the support you provide factors in security best practice.



+ Microsoft Office 365
+ Microsoft Endpoint Manager (formerly Intune)
+ AzureAD Exposure
+ Windows 10
+ Office Suite
+ End User General Support
+ Experience with installation and remote support of desktops, printers and network tools


+ Working knowledge of WAN/LAN, TCP/IP, Switches, firewalls, endpoints and patching experience, wireless networks and VLANs
+ Cisco Meraki
+ Ubiquiti
+ Active Directory



+ Experience configuring and managing Windows Server
+ Linux Experience
+ Audio Visual Experience

Your Experience / Background / Previous Roles May Include:
Graduate IT Engineer, Junior IT Engineer, Microsoft IT Engineer

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.