Junior Business Analyst / Implementation Support – Supply Chain SaaS Ref: 14289

£25,000 - £30,000 per annum + Benefits Package + Flexible working with home-based working

**Career Opportunity Role**. As part of our continued growth, we have a requirement for a Junior Business Analyst / Implementation Support based at our Birmingham office. The role might suit a recent graduate or a more experienced candidate who is seeking an implementation specialist career in an Inventory and IT setting. A business process / business analyst background preferred. Our inventory and point of care software is focussed on the health sector and the candidate would need to learn how that software operates in terms of the business processes it fulfils and how it operates from an end user perspective (though we have training materials and solid existing knowledge within the business). This role is to allow us to scale up our implementations in the hospital inventory space.

Role Info:

Junior Business Analyst / Implementation Support – Enterprise Supply Chain SaaS
Birmingham Area
£25,000 – £30,000 per annum
Benefits Package + Flexible working with home-based working

Who we are:

After more than 25 years of successful operation, we have focused decades of know-how on pioneering flexible proprietary technology with one aim: to help our clients simplify, optimise and energise their Supply Chain. We run and maintain the Scottish Government’s supply chain software service which automates the processing of purchase orders through to the payment of invoices covering £6bn+ per annum of Scottish Government spend. We also provides eProcurement, eInventory, eHealth and eFunding solutions for many NHS Trusts and other clients around the world.

What You'll be Doing:

+ Driving and co-ordinating inventory project deliverables to enable the business to maintain their competitive technical advantage.
+ Liaising with the customer and internal teams to ensure projects are delivered to specification and within agreed timescales.
+ On site implementation work
+ Updating and writing documentation
+ Contribute to the planning of the product road map.
+ Provide ad-hoc reports on project progress
+ Meeting with clients to gather project requirements
+ Project planning and stakeholder management
+ Producing training materials / manuals
+ Delivering training sessions to clients
+ Traveling to client sites across the Scotland, UK and potentially abroad in the longer term.
+ Managing the UAT test phase
+ Technical support for existing customers using the software
+ Training and mentoring other members of the team
+ The right resource for this role will need to be a motivated self-starter, and have the ability to plan and direct activities under limited to moderate management supervision
+ The position requires the ability to learn and acquire expertise on the Inventory Management and Point of Care solutions – often requiring self-training and teaching
+ It is anticipated that this role will have a willingness and eagerness to progress their career within the business towards leading implementations and customer training

About You:

+ Higher education degree
+ Excellent written and verbal communication skills
+ Strong administrative, organisation and computer skills
+ Ability to prioritize and handle multiple tasks
+ A team orientation
+ Strong presentation skills
+ Willingness to travel


+ Competitive Salary
+ Training and mentoring from experts in the fields of Inventory and Technology
+ Opportunity for career progression
+ Contributory pension scheme
+ Flexible working with home-based working

Your Background / Previous Roles May Include:
Health Sector (Hospital), Retail, Defence, Automotive, Business Analysis, Project Support / Management, Graduate in business analysis or related discipline

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.