Junior SAP Basis Support Consultant – Global SAP Consultancy Ref: 16429

Up to £24,000 Plus Company Benefits Package

This is an excellent opportunity for a Junior SAP Basis Support Consultant to join one of the leading Global SAP authorities delivering solutions to more than 9,000 customers worldwide.

Role Info:

Junior SAP Basis Support Consultant
Glasgow
Up to £24,000
Plus Company Benefits Package
Permanent – Full Time
Product / Service: Global authority in SAP Consulting & SAP Managed Services

Who we are:

Over the last 15 years, we have grown steadily in Managed Services and we are expanding our teams due to our ongoing success.

We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function.

We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.

We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.

Please apply to join a thriving team of creative consultants who are friendly, knowledgeable, highly skilled and love the variety of work within Managed Services.

The Junior SAP Basis Support Consultant Role:

The Junior SAP Basis Support Consultant will undertake learning the SAP Basis role. You will support the Basis customers with the assistance of the assigned mentor and wider SAP Basis support team.

Key Responsibilities:

+ Learn the complexity of SAP Abap systems.
+ Learn the complexity of SAP Java.
+ Learn to administer multiple database architectures , SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB)
+ Monitor the Solution Manager Service desk for any incidents assigned to the Basis queue
+ Work all incidents to a satisfactory conclusion and within agreed SLA’s
+ Where appropriate ensure that the incident status is correctly set to reflect SLA targets
+ Understand the specific requirements of customer contracts e.g. Transport Management, roles and authorisations
+ Learn to apply transports in alignment with customer approvals
+ Maintain the saprouter licence for maintenance customers who request that support from itelligence
+ Learn the execution and distribution of Early Watch Reports for the maintenance customer base
+ Apply relevant SAP kernel patches as agreed by the customer

Your Knowledge:

SAP Technical Knowledge:

+ NWA Administration
+ SAP Enterprise Administration
+ Database administration (SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB) )
+ Operating system administration ( Windows , Unix/AIX )
+ Solution Manager system landscape configuration
+ SAP Security and Authorisations

Your Skills:

+ Organisation
+ Problem Solving
+ Communication
+ Strategic Thinking
+ Creative Thinking
+ End User Support
+ Expectation Setting
+ Relationship Building

Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. Join us to start the journey that is your career path.

We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance.

Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.