Ready to use your customer skills and charm together with your sales expertise to represent Toyota, the World’s No.1 Automotive Brand? An exciting opportunity has arisen for an energetic and people person to join us at our Western Toyota Dunfermline site.
Although automotive experience would be an advantage, we are open to all people with a willingness to learn and succeed.
Why not use your engaging personality to inspire and excite customers and start an exciting career with us…
Automotive Sales Executive / Customer Consultant
£25,000 Base + commission (OTE £47,500) + company car
Plus Pension Scheme + Full Benefits + Progression Opportunities + Generous holiday allowance
Hours – 42.5 hours on a 2 week rota, one weekend on and one weekend off that way you get the buzz and excitement of the weekend showroom and make those all-important summer weekend plans.
Skills Background: Sales, Retail, Hospitality or existing automotive sales
The Sales Executive Opportunity:
As a Sales Executive you’ll make sure that every customer feels unique by understanding exactly where and how our Toyota vehicles fit into their lifestyle . It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit, with the aim for complete customer satisfaction from start to finish.
Your day will include:
+ Talks with, and listens to customers to build rapport and understands their requirements
+ Qualifies own understanding of the customer’s needs – through discussion and gauging the customer’s reaction to alternative options – to build the closest possible match between the product and customer
+ Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through test drive
+ Uses in depth product knowledge to guide the customer towards the best choice for them
+ Works with colleagues and other teams across the Centre to provide continuous improvement and a seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business)
+ Excellent customer service skills and likes to work with people.
+ Record of working within the automotive industry in a similar position.
+ Enjoys working in a high-pressure environment.
+ Enjoys working to and can achieve challenging targets.
+ Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
+ Able to work independently. Able to multi-task and switch quickly between tasks.
+ Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
+ Strong organisational and prioritisation skills.
+ Strong people/ communication skills.
+ Is a team player. Offers help and support to others.
In addition we offer:
+ Staff Discount – We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
+ Cashpoint – Cashpoint is our retail discount partner. You can save hundreds!!! On everything from your holidays to your weekly shop. Discounts are subject to change but here are a few examples of the amazing savings you can expect: Debenhams – 20% Boots – 11% House of Fraser – 12% Expedia – 12% Costa – 15%
+ Generous Holiday Allowance – Your free time matters to us. We offer all our employees 30 days annual leave each year pro rata which increases with length of service
+ Your Family Matters – As a family run company, your family matters to us. We offer our employees a pension plan, death in service and access to our staff saving scheme. We have corporate passes for Five Sister Zoo, Almond valley and many more!
+ Giving Back – We are proud to support charities and organisations that work to improve the communities that matter to us. In the past we have raised thousands for local charities by organising events from white water rafting to charity raffles.
+ Working Hours – We're pleased to offer this role on a 2 week rota, one weekend on and one weekend off. That way you get the buzz and excitement of the weekend showroom and make those all-important summer weekend plans.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
You may have worked in the following capacities:
B2C Sales Executive, Automotive Sales Consultant, Sales Product Specialist, Car Sales Executive, Automotive Sales, Recruitment Sales, FMCG Sales, Field Sales, Parts Sales, Hospitality, Customer Service.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.