Service Advisor / Customer Service – World's No.1 Automotive brand Ref: 15469

Up to £32,000 OTE

Are you ready to join the World's No.1 Automotive brand?

We have an exciting opportunity for a dedicated Service Advisor with a passion for delivering excellent customer service to join the team in Bristol.

Role Info:

Service Advisor / Customer Service
Lexus Bristol
Up to £32,000 OTE
Plus Benefits
Monday to Friday 08:00 – 18:00 plus 1 in 3 Saturdays 08:00 – 13:00

Key Duties:

+ Ensure the highest level of customer care and satisfaction at all times
+ Liaise with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards.
+ Maximise customer awareness of all available retailer services
+ Maximise service profitability through the use of professional sales techniques
+ Maintain excellent standards of departmental administration
+ Help retailer to achieve industry-leading standards of process efficiency

About You:

+ You must have previous motor trade experience
+ A minimum of 2 years experience within this position is essential
+ You must be a good communicator and have excellent customer satisfaction skills
+ You must be efficient, organised and flexible
+ A full manual driving licence with no more than 6 points is required

Benefits:

+ Pension
+ Holiday Entitlement: You will receive 31 days holiday (Inclusive of Bank Holidays)
+ Colleague £500 Referral Reward: We value our employees and their recommendations and with your help we want to recruit and develop the best people to work within one of our State of the Arts Facilities
+ Progression Opportunities: With over 57 Dealerships across 21 locations we offer excellent progression opportunities to further your career.
+ Discount: An annual discounted Service and MOT

Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager.

You may have worked in the following capacities: Service Advisor, Customer Service, Automotive Service Advisor, Car Dealership, Motor Dealer

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.