Here at Macklin Motors Toyota Glasgow we have a fantastic opportunity for a Service Advisor to come and join our growing After Sales team!
£26,500 basic + £29,000 OTE
Plus Access to Rewards Offering Discounts, Cash Back Deal and Exclusive Offers on the High Street, Pension Scheme, Preferential Service Rates, Colleague Purchase Scheme, Plus other excellent benefits/incentives
The Service Advisor role:
The Service Advisor role is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service – it’s about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
As a Sales Advisor you will support our customers through their whole retail journey, either online or in our dealerships. Our main area of focus is to deliver an exceptional customer service experience through warmth, attention, being responsive and delivering great hospitality.
We are experts in helping with the little things, whether that is arranging test drives, offering finance options, or helping to choose additional accessories. You will engage with customers online, in-store, on the phone and by video, nationally as well as locally, therefore good communication and technical skills are essential.
+ A full UK driving licence.
+ Previous customer facing service experience.
+ For this role, we are looking for you to have previous experience in a Service Advisor role within the motor industry; this is essential for you to be considered.
+ History in Sales is preferred.
Ready to join the largest car company in the world?
Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.
Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.
We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR