Showroom Host / Front of House – Toyota (Tunbridge Wells) – 17258 Ref: 17258

Ready to join the largest car company in the world?

We are seeking a Showroom Host to join our Toyota dealership in Tunbridge Wells.

Role info:

Showroom Host
Tunbridge Wells
£9.50 per hour
Plus Vehicle Purchase Discounts, Workplace Pension, Save as You Earn Plan, Life Assurance, Health Shield Cash Plan, Employee Discounts with The Showroom, Discounted Gym Membership, Cycle to Work Scheme, Employee Assistance Programme, Customer Introduction Reward, Great Career Development, Plus Other Benefits and Incentives

About us:

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by Great Place to Work UK as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion and we are still growing!

Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way, come join us!

The Showroom Host role:

As a showroom Host you will deliver an incredible customer service experience to all who enter the retail centre.

Our host and ambassadors reflect the brand and standards in everything they do.

Key responsibilities:

+ Building rapports with customers and establishing their needs quickly in order to create a bespoke service.
+ Greeting all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
+ Taking phone calls and responding to queries as appropriate, transferring to the correct individual or team
+ Providing refreshments for dealership visitors and ensuring the seating and refreshment area is tidy and fully stocked
+ Dealing with incoming and outgoing mail and deliveries
+ Assisting with administrative tasks as required

About you:

To be successful, you will have previous experience as a Receptionist within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills.

In addition to your experience, you will demonstrate:

+ Excellent verbal and written communication skills with a strong customer service focus
+ Strong organisation and time management skills
+ Attention to detail
+ A commitment to the Marshall Values of People, Customers, Integrity and Innovation

Ready to join the largest car company in the world?

Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.

Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.

We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.

Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR