Support Administrator – Distribution / Manufacturing – 17563 Ref: 17563

Up to £23,000 Plus Excellent Company Benefits

Ready to grow your career with a global leader that understands that our success results from the incredible hardworking, dedicated and diverse people like you we are proud to call our colleagues. We also know that this success is down to having a brilliant administration function to ensure the business runs smoothly.

If providing an efficient administration service is important to you and you want to advance your career with a $9 billion leader, that can provide you with stability and exciting challenges, whilst supporting your personal growth and career ambitions, we’d love to hear from you.

Role Info:

Support Administrator – Distribution / Manufacturing
Up to £23,000
Plus Excellent Company Benefits
Permanent – Full Time
Company: Global Distributor of chemicals & ingredients used in everyday products
Our Values: + Serious about safety + We do what we say + Where people matter + Valuable to others + Together we win +

We’re on the lookout for a confident support administrator ideally with administrative experience in a sales, distribution or manufacturing environment. You will work with members of the customer service, and sales team and be tasked with accurate and timely administration of key support tasks.

You will strive for excellence in customer satisfaction and in accuracy of information. If you think you could make a difference, join our team based at Widnes..

As a Support Administrator, you'll be a valuable support for our internal customer service, operational, credit control and sales teams. You will enjoy investigating invoice queries, getting to the root cause, and putting them right. You will be a thorough and accurate administrator whether setting up new accounts, logging complaints, processing customer credits or providing information to colleagues or customers. You will understand that a strong administration function ensures the business runs smoothly.

What you'll get in return:

You’ll receive a competitive salary and will also be eligible for an annual performance related bonus. You’ll get exclusive access to a huge range of discounts and benefits through our U-Benefits site, as well as the option to purchase discounted products, a couple of days a week after you’ve completed your training.

You’ll enjoy 33 days annual leave per year (inclusive of bank holidays) and can take advantage of our holiday buy and sell scheme if you’d prefer a few more or less. We’ll give you access to a generous pension scheme and peace of mind with death in service benefits. To help support your physical and mental wellbeing you can join our cycle to work scheme, discounted private healthcare plan and will have access to 24/7 counselling and wellbeing support through our Employee Assistance Programme.

We operate training and development programmes to provide you with the skills and knowledge needed to do a great job and progress your career.

What will you deliver day-to-day:

+ Thoroughly investigate all sales ledger queries including delivery and pricing issues and resolve in a timely manner.
+ Process credit requests and goods returns orders in SAP.
+ Process requests for new and amended customer accounts.
+ Log complaints accurately on Univar ERP system and co-ordinate the customer responses.
+ Log customers regulatory requests accurately on the ticketing system.
+ Complete accurate requests for the creation and amendment of material codes.
+ Support the processing of Master Data requests for new suppliers and supplier changes.
+ Compliance to all Company procedures and legislative requirements.
+ Providing first class service by understanding our customers’ requirements and developing a deep understanding of what they need from our business.
+ Ensuring effective and accurate administration.

What we are looking for:

+ Have a delight in investigating customer problems, getting to the root cause and putting them right
+ Confident and outgoing individual ideally with administrative experience in a commercial environment.
+ You will strive for excellence in accuracy of information.
+ An excellent communicator at all levels.
+ It is essential that you are self-motivated, focused, flexible and numerate.
+ Possess excellent organisational and IT skills
+ Have a track record of delivering work on time
+ Eligibility to work in the UK

Who we are:

Univar Solutions are one of the largest chemical distribution businesses in the world. Our portfolio spans almost every industry, ranging from food ingredients and automotive to pharmaceutical, cosmetic and manufacturing industries. We deliver industry-leading products, services and technical support to help our customers find the right solution to their problems.

We are committed to fair employment practices for all our employees, regardless of race, nationality, religion or belief, gender or gender identity, sexual orientation, age, disability, maternity status or any other status protected by law.

Sounds like a good fit? Apply here for a fast-track path to the Hiring Team who will review your application within 1-2 business days.

You may have worked in the following capacities: Sales Administrator, Sales Coordinator, Sales Support, Administration Executive, Admin Assistant, Administrator, Administrative Coordinator, Office Coordinator, Office Assistant, Distribution Administration, Distribution Support, Manufacturing Administration, Manufacturing Support.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.