Do you care about the environment, have administration and customer service experience and want to work with a great and growing Reading based furniture business who specialises in Sustainability?
If you are a fan of Repair Shop, Trash to Cash or any of the homes & furniture restoration programmes, we've got a great opportunity for you!
This role is offered as a full-time position or a part-time position for those looking for 3-4 days in the office.
Operations / Support Administrator – Part or Full Time
£22,000 – £25,000
Plus Free Parking, Pension
Clients Include: The National Gallery, Imperial College & Le Manoir aux Quat’Saisons.
Who we are:
Since 1990 we have lovingly delivered our range of furniture sales, restoration and refurbishment solutions to an incredible and diverse range of clients. At ‘32 years young’ the business continues to grow with strong demand for our well-renowned craftsmanship and ability to restore furniture back to its former glory, or better.
Whether we are refurbishing and reupholstering an entire lounge suite for a 5 star hotel, rebuilding a statement table for Oxford University or restoring period benches for the National Gallery, it's our non-negotiable commitment to our values, standards and sustainability that keeps us at the forefront of our industry.
Oh…. we are also creators of the 'Indestructible Student Chair' loved by colleges and universities across the UK.
What you’ll be doing:
Supporting with order management and system processes, invoicing, marketing, Sales support and office admin you’ll have a great varied role. Tasks include:
+ Booking deliveries with customers
+ Support with completing orders on Sage and creating despatch notes
+ Filing/ Ensuring all paperwork is in order and internal processes are being followed
+ Setting up new customers on Sage and liaising with bank regarding credit approval
+ Raising supplier purchase orders on Sage
+ Posting supplier and customer invoices
+ Sending invoices to customers / managing invoice process
+ Set up and update payment plans for suppliers/ review supplier statements regularly
+ Send out catalogues at the beginning of the new year and follow up with customers
+ Support Sales team by following up on cold calls and contacting customers
+ Sending through transaction receipts to external bookkeeper
+ Keeping holiday folder up to date
+ Managing the maintenance of office and facilities equipment
+ Responsible for filling in mileage forms
+ Overseeing insurance renewals
+ Basic IT skills (Microsoft packages, particularly Excel; Outlook)
+ Good attention to detail
+ Some office experience
+ Customer service experience; friendly telephone manner
Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
Your Experience / Background / Previous Roles May Include:
Administration, Operations Administration, Operations Coordinator, Customer Service, Admin Officer, Administration Officer, Sales Administration.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.