We are one of the fastest-growing B2C & B2B companies in the emergency response sector, partnering up with large housing associations, facility companies and with a strong B2C presence with strong staff and customer retention.
The business has grown rapidly over the past year and now has an exciting opportunity within the company for a Telephone Sales Estimator.
If you have a confident telephone manner with a methodical approach to your work and have previous sales experience, we’d love to hear from you…
Telephone Sales Estimator
East Barnet, Hertfordshire, EN4
£24,000 – £40,000 depending on experience + bonus structure
Service: B2B Locksmith, Security & Plumbing Services
We are a team of fully certified UK locksmiths, electricians, plumbers and home and business security experts operating 24/7/365.
The Telephone Sales Estimator Role:
As a Telephone Sales Estimator you will be the first point of contact for our new sales department and will be responsible for receiving enquiries, liaising with customers by telephone, sending out estimates and following them up to the point of sale. The role will include some general administration duties and dealing with installers to complete customer satisfaction.
A confident telephone manner with a methodical approach to your work, verbal skills with good computer skills and some knowledge of our sector are of utmost importance.
+ Prepare cost estimates using Microsoft Excel.
+ Create quotations using computer software such as Excel, Word and the company’s ERP system.
+ Utilise the company’s ERP and in-house quote system to extract and gather data.
+ Review earlier estimates/orders to identify pricing history
+ Liaise with external suppliers to obtain quotations or re-validate costs, as required.
+ Liaise with the Operations team to undertake make/buy analysis, if required.
+ Liaise with Programmes and Engineering teams to obtain support hours costing.
+ Lead the internal review and approval process of cost estimates.
+ Undertake administrative duties such as organising sessions and meetings to support internal review and approval process.
+ Prepare handover files for the Project Manager
+ Examine tender documents and RFQs for completeness.
+ Coordinate with bid leads to develop a schedule of key dates for individual estimates, estimate requirements and bid strategy.
+ Sales background including telesales experience
+ Excellent numeracy skills
+ Keen attention to detail
+ Computer literate (Microsoft Outlook, Excel, Word and Teams)
+ Be able to multi-task and finish tasks against tight deadlines
+ Be detailed, methodical and thorough
+ Be organised and flexible with workload
+ Be a clear, concise and open communicator able to work closely with other departments to obtain information.
+ Must be a proactive team player, with a positive ‘can do' attitude.
If you feel you have the right qualities to continue your success as part of our team we look forward to hearing from you.
Interested? Apply here for a fast-track path to the hiring manager
Your Experience / Background / Previous Roles May Include:
Sales Estimator, Internal Sales, Inside Side, Telesales, Account Manager.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.