Vehicle Sales Manager – Toyota (Canterbury) – 17256 Ref: 17256

£36,000 Base, £58,000 OTE

Ready to join the largest car company in the world?

We are seeking an experienced Sales Manager to join Marshall Motor Group and lead our sales team at our Toyota dealership in Canterbury.

This role will see you use your sales management experience in your next step of career development to lead the team in providing a high quality service for our customers.

Role info:

Vehicle Sales Manager
£36,000 Base, £58,000 OTE
Working Hours: Mon-Fri 8.00am-6.00pm / Saturday 8.30am-1.00pm (every 3rd Saturday)

About us:

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by Great Place to Work UK as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion and we are still growing!

Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way, come join us!

The Vehicle Sales Manager role:

Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and offers the opportunity to join a leading automotive retail group whilst representing a fantastic automotive brand.

To be successful within this role, we do not require previous Automotive experience, just a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to ever be the same!

What your day-to-day might look like:

+ Managing the team of Sales Executives and Business Managers
+ Leading and motivating the team to meet sales targets on vehicles and finance and insurance products
+ Liaising with customers, both face-to-face and by phone/email
+ Working to market vehicles and services on offer both in the dealership and online
+ Ensuring customer satisfaction index scores are consistently high
+ Handling any customer complaints in an efficient and effective way
+ Collating finance proposals for customers
+ Talk and listen to the customer to build rapport and accurately qualify their requirements
Maintain contact to ensure that the customer is kept informed throughout the process
+ Build a relationship between yourself and the service team
+ Deliver excellent service to everyone making sure their experience is memorable

About you:

To be successful in this role, you will have previous experience as a sales leader within the automotive industry. Whilst brand experience is preferred, it isn’t essential.

In addition to your experience, you will demonstrate the following:

+ Excellent relationship building skills with internal and external stakeholders
+ Ability to lead and motivate a team to meet a goal
+ A calm and professional manner
+ A commitment to the Marshall Values of People, Customers, Integrity and Innovation
+ Good communication skills
+ IT literate
+ Confidence working to deadlines and managing customer expectations with regular communication and updates.
+ Be a self-motivated and ambitious person who is willing to learn
+ Work efficiently under pressure and towards set targets
+ Deliver excellent customer service to every customer

Ready to join the largest car company in the world?

Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.

Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.

We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.

Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR