Customer Account Executive – Sustainability Consultancy. Flex-Working. – 18752 Ref: 18752

We are looking for a driven Customer Account Executive to work with a portfolio of further education providers, colleges and large business in the built environment industry.

Do you have a passion for sustainability?

Are you a self-starter with good relationship building skills?

If yes, then we would love to hear from you!

Role info:
Account Executive (Partner Relations)
London / Flexible Working
£29,000 – £32,000 Depending on Experience
Plus benefits: 8% employer contribution to pension, Day off for Birthday, Plus Other Excellent Benefits

Development: We offer the opportunity to grow in this award-winning consultancy with the support of leading experts and innovative new practices

** Heads-Up – We really value a short intro covering note 🙂 **

Product / Service: Sustainability Consultancy; Training & Events

Your Skills: Strong commercial focus. Great communicator. Customer facing experience.

Who we are:

Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 50 full and part time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues and we are proud of our reputation for leading the thinking in this area.

In summary, we:

+ Run the award-winning Supply Chain Sustainability School, including the industry-leading Fairness, Inclusion & Respect (FIR) programme.
+ Support our clients to use our Sustainability Tool to report their progress on sustainability actions.
+ Led the authoring of the ISO 20400 in sustainable procurement and are now leading global adoption through our social enterprise arm, and our commercial consultancy services.
+ Provide bespoke, specialist business advice, training, and practical tools to leading organisations such as Siemens, the Houses of Parliament, Warwick University, the NHS and British Land.

We are an accredited Living Wage employer and we are committed to maintaining a respectful and inclusive workplace culture. We welcome applications from all people with relevant skills, knowledge, and experience, including those from diverse backgrounds currently under-represented in sustainability and project management.

The Account Executive role:

As Account Executive, you will support a small team of Customer Account Managers to provide an outstanding level of service to a portfolio of large-scale companies from the built environment, supporting and implementing action plans to embed the Supply Chain Sustainability School within their colleges, education providers, students and staff.

The role’s key objectives are to support the delivery of best value and benefits of the School and collaborate to ensure customer satisfaction.

About You:

This role would perfectly suit someone with a mix project management, administration and communication skills including:

+ At least 2+ years working in a commercial environment
+ Strong administration and support experience
+ Project management, customer facing or business development experience
+ Ability to communicate clearly in both verbal and written form
+ Good presentation skills
+ Excellent organisational skills with attention to detail and ability to work in a flexible and creative way
+ Ability to multitask and prioritise in a busy environment
+ Proactive approach – a “can do” attitude and proven ability to make things happen
+ Ability to engage meaningfully with stakeholders, good relationship, and trust building skills
+ Excellent IT skills including proficiency in Excel (WordPress experience beneficial)
+ Passion for sustainability
+ Understanding of the built environment (desirable)

What’s on Offer:

+ Better work-life balance through flexible working
+ Profit share – when we do well, you do well
+ Discretionary bonus
+ Enhanced maternity and paternity pay
+ Professional memberships and development programmes
+ £300 Fitness Allowance every year
+ Paid volunteer days

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

Your Background / Previous Experience Might Include:
Administrator, Admin Assistant, Admin, Customer Support, Client Support, Project Manager, Project Management, Account Management, Account Manager, Account Executive, Junior Account Manager, Junior Project Manager, Customer Success.

Application notice… We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.